Start a Project

Digital Provider Blog

Where healthcare and senior care meet digital and social technology

Georgia Hospice Offers “Live Chat” Feature on Website

By on January 15, 2013 • 10 Comments

Halcyon Live Chat

Halcyon Hospice, based in Atlanta Georgia, has added “Live Chat” to their expanding digital tool box. Live Chat allows companies to add a instant messaging feature to their website so site visitors can interact with company representatives in real time. The feature helps site visitors get the information they need right away and it gives companies an opportunity to instantly engage site visitors and potentially convert them into customers.

Back in 2011, I wrote about Silverado Senior Living using Live Chat to drive 350 inquiries with a 10% conversion rate over a 7 month period. Halcyon’s Live Chat feature is already driving both employment and sales leads and is proving to be an effective way for the organization to reach a broader audience and provide excellent customer service.

The nice thing about this particular Live Chat solution is that it allows companies to show an image of the live representative, adding a personal touch to the interaction. It also provides transcripts of every conversation, which Halcyon uses for training purposes.

If you’re interested in adding Live Chat to your company website or blog, give us a call. We not only provide the technology, we train your staff how to use it and coach them along the way for maximum impact and ROI. It’s what we do.

Posted In


  1. OdessaX says:

    I see your blog needs some fresh content. Writing manually takes a lot of time, but there
    is tool for this time consuming task, search in google: murgrabia’s tools unlimited content

  2. Darrin says:

    A powerful share, I simply given this onto a colleague who was doing a bit evaluation on this. And he in actual fact purchased me breakfast because I discovered it for him.. smile. So let me reword that: Thnx for the deal with! But yeah Thnkx for spending the time to discuss this, I feel strongly about it and love studying more on this topic. If doable, as you develop into experience, would you thoughts updating your blog with extra details? It’s highly useful for me. Large thumb up for this weblog submit!

  3. My partner and I definitely adore your website and find a lot of the content to be exactly I’m in need of. Do you offer other people to write material for you? I wouldn’t mind producing a piece of text about shareit apk or maybe on a lot of the topics you are writing about on this website. Nice page!

  4. Hello there. I just discovered this website and I really enjoy it. I always like to speak about garageband online sometimes. Great to be here, regards!

  5. my site says:

    I always look over your site content thoroughly. I am likewise curious about zapya app download, you might talk about this occasionally. I’ll be back soon.

  6. useful site says:

    Hey there! This is my very first reply on your site so I just wanted to give a quick shout out and tell you I genuinely enjoy reading through your articles. Can you suggest any other sites which cover funny birthday messages? I am likewise highly fascinated by this! Thank you so much!

  7. Hello there, just became alert to your blog through Google, and found that it is really informative. I am going to watch out for brussels. I’ll appreciate if you continue this in future. Numerous people will be benefited from your writing. Cheers!

  8. Vannesa says:

    My programmer is trying to persuade me to move to .net from PHP. I have always disliked the idea because of the expenses. But he’s tryiong none the less. I’ve been using Movable-type on several websites for about a year and am nervous about switching to another platform. I have heard fantastic things about Is there a way I can transfer all my wordpress posts into it? Any kind of help would be greatly appreciated!

  9. lock says:

    I was speaking with a friend of mine about this info and even regarding firestarter kodi as well. I think you made a lot of great points in this case, we are looking forward to continue reading stuff from you.

  10. useful site says:

    Hi. I recently came across this great site and I really enjoy it. I love to chat about framaroot plus at times. Good to be here, bless you!

Leave a Reply